Right of Withdrawal & Cancellation Form
A. Right of Withdrawal
Introduction
Consumers are entitled to a right of withdrawal in accordance with the
following provisions, whereby a consumer is any natural person who
concludes a legal transaction for purposes that are predominantly
neither commercial nor self-employed professional activities:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a
third party designated by you, who is not the carrier, took possession
of the last goods.
To exercise your right of withdrawal, you must inform us (Nexus Company
GmbH, Großherzog-Friedrich-Straße 63, 66111 Saarbrücken, Germany, Tel.:
+49 681 38753945, E-Mail: info@nexus-company.de) by means of a clear
declaration (e.g., a letter sent by post or e-mail) of your decision to
withdraw from this contract. You can use the attached sample withdrawal
form for this purpose, which is not mandatory.
You can also exercise your right of withdrawal online on the website at https://catclusive.com/pages/widerruf.
If you use this online function, you will immediately receive a
confirmation of receipt on a durable medium (e.g., by e-mail) with
information on the content of the withdrawal declaration as well as the
date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your
communication concerning your exercise of the right of withdrawal before
the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all
payments received from you, including the costs of delivery (with the
exception of the supplementary costs resulting from your choice of a
type of delivery other than the least expensive type of standard
delivery offered by us), without undue delay and in any event not later
than fourteen days from the day on which we are informed about your
decision to withdraw from this contract. We will carry out such
reimbursement using the same means of payment as you used for the
initial transaction, unless you have expressly agreed otherwise; in any
event, you will not incur any fees as a result of such reimbursement. We
may withhold reimbursement until we have received the goods back or you
have supplied evidence of having sent back the goods, whichever is the
earliest.
You shall send back or hand over the goods to us without undue delay
and in any event not later than fourteen days from the day on which you
communicate your withdrawal from this contract to us. The deadline is
met if you send back the goods before the period of fourteen days has
expired.
You bear the direct cost of returning the goods.
You only have to pay for any loss in value of the goods if this loss in
value is due to handling of the goods that is not necessary for
checking the quality, characteristics and functioning of the goods.
Exclusion or Premature Expiration of the Right of Withdrawal
The right of withdrawal does not apply to consumers who are not
citizens of a member state of the European Union at the time of
concluding the contract and whose sole residence and delivery address at
the time of concluding the contract are outside the European Union.
General Information
1) Please avoid damage and contamination of the goods. Please return
the goods to us in their original packaging with all accessories and
with all packaging components. If necessary, use protective outer
packaging. If you no longer have the original packaging, please use
suitable packaging to ensure adequate protection against transport
damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation Form
If you wish to withdraw from the contract, please fill out this form and send it back.
To
Nexus Company GmbH
Großherzog-Friedrich-Straße 63
66111 Saarbrücken
Germany
Email: info@nexus-company.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for
the purchase of the following goods (*) / the provision of the following
service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Signature of consumer(s) (only for communication on paper)
_________________________
Date
(*) Delete as appropriate
Status: 09.07.2026, 17:32:54© 2004-2026 · IT-Recht Kanzlei